Privacy Policy

Last Updated: September 20, 2026

At Vemilu, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect information when you visit our website, make a purchase, contact us, or otherwise interact with our services.

Information We Collect

When you use our website, we may collect information that you provide directly to us, including your name, email address, phone number, billing and shipping address, order information, and other information you choose to provide.

We may also automatically collect certain technical information, such as your IP address, browser type, device information, pages visited, and information about how you interact with our website.

Payment Information

Payments are processed through third-party payment providers. Vemilu does not directly store complete credit or debit card information. Payment providers may collect and process your payment information according to their own privacy policies and security practices.

How We Use Your Information

We may use your information to process and fulfill orders, provide customer support, communicate about purchases, manage returns and refunds, improve our website and services, prevent fraud or misuse, comply with legal obligations, and send marketing communications when you have consented to receive them.

Cookies and Similar Technologies

Our website may use cookies and similar technologies to operate essential website functions, remember preferences, understand website usage, improve performance, and support analytics and advertising where applicable.

You may be able to manage certain cookie preferences through your browser or the privacy tools available on our website.

How We Share Information

We may share personal information with service providers that help us operate our business, including payment processors, e-commerce and website providers, order fulfillment and shipping partners, analytics providers, and customer support services.

We may also disclose information when required by law, to protect our legal rights, or to prevent fraud or security threats.

We do not sell personal information for money.

Order Fulfillment and Shipping

To process and deliver your order, necessary information such as your name, shipping address, contact information, and order details may be shared with fulfillment providers, suppliers, and shipping carriers involved in completing your purchase.

Marketing Communications

If you subscribe to Vemilu marketing communications, we may send you information about products, promotions, offers, and updates.

You may unsubscribe from marketing emails at any time by using the unsubscribe option included in our emails.

Data Retention

We retain personal information for as long as reasonably necessary to provide our services, maintain business and transaction records, comply with legal obligations, resolve disputes, and enforce agreements.

Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. However, no method of transmission or electronic storage can be guaranteed to be completely secure.

Your Privacy Rights

Depending on where you live, you may have rights regarding your personal information, including the right to request access, correction, deletion, or information about how your personal data is used or disclosed.

You may contact us to submit a privacy request. We may need to verify your identity before completing certain requests.

Third-Party Services

Our website may contain integrations or links to third-party services. Their privacy practices are governed by their own policies, and Vemilu is not responsible for the privacy practices of independent third parties.

Children's Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, business practices, technologies, or legal requirements. The updated version will be posted on this page with a revised “Last Updated” date.

If you have questions about this Privacy Policy or would like to submit a privacy request, contact us at:

Vemilu
Email: support@vemilu.com
Website: vemilu.com